Cookie policy | H-Power
Cookie Policy
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
H-Power PLC (referred to as "H-Power", "we", "our" and "us") has created this Cookie Policy ("Cookie Policy") to provide you with a better and more personalised experience when you browse our website, in addition to allowing us to improve our website more easily. In this Cookie Policy, references to “you” and “your” are references to the visitor of www.h-power.co.uk (the "website").
Please note that our use of the information we collect about you through your use of cookies is subject to our Privacy Policy which can be found at www.afcenergy.com/privacy-policy.
What are cookies?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
Once cookies are stored on your hard drive, they help analyse website traffic or let us know when you visit a particular feature on our website. Cookies allow website applications to respond to you as an individual and help us provide you with a better website.
How can you manage your cookies?
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You are able to manage your preferences concerning what cookies are collected by our website using the "Cookiebot" pop-up banner.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
If you have any concerns with the cookies collected on our site, please contact our Data Protection Officer ("DPO"): privacy@h-power.co.uk
What types of cookies do we use?
We may use the following types of cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services;
Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily;
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region); and
Advertising or targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
What individual cookies do we specifically collect?
A list of all the specific cookies that we use can be found by clicking this link:
List of cookies used on our website
Cookie name | Cookie type | Purpose |
UMB_UCONTEXT | Necessary | Backend cookie used by Umbraco to store encrypted session data for administrator authentication. |
UMB_UCONTEXT_C | Necessary | Maintains session context for administrators using the Umbraco back-office. |
UMB-XSRF-V | Necessary | Provides compatibility between Cross-Site Request Forgery (CSRF) protection mechanisms. |
UMB-XSRF-TOKEN | Necessary | Security cookie used to prevent cross-site request forgery attacks. |
__cf_bm | Necessary | Used by Cloudflare to distinguish between human users and bots and protect the website from malicious traffic. |
_cfuvid | Necessary | Used by Cloudflare to apply rate limiting and security rules for users sharing the same IP address. |
CookieControl | Necessary | Stores user consent preferences for cookies on the website. |
_GRECAPTCHA | Necessary | Used by Google reCAPTCHA to analyse traffic and protect the site from spam and abuse. |
_ga | Statistics | Registers a unique ID used to generate anonymous statistical data on how visitors use the website. |
_ga_* | Statistics | Used by Google Analytics to store and count page views and track user interactions. |
YSC | Marketing | Registers a unique ID to keep statistics of which videos from YouTube the user has viewed. |
VISITOR_INFO1_LIVE | Marketing | Used by YouTube to estimate the user’s bandwidth and support video playback. |
Who has access to your cookies?
Predominantly, H-Power will have access to your cookies, however, please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or advertising cookies:
Google Analytics – cookies are used to collect information about how visitors use our website. We use the information to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. Google Analytics' cookie and privacy information can be found at the following address: https://support.google.com/analytics/answer/6004245
How long with any cookies used, operate for?
Some cookies, called "Session cookies", remain on your computer only while your browser is open, and are automatically deleted once you close your browser. Other cookies, called "Permanent cookies", remain on your computer or mobile device after the browser is closed.
To the extent practicable, we have included the operational duration of each cookie by reference to the specific cookies in the table above.
How to contact us?
Please contact us or our DPO, if you have any questions about this Cookie Policy or the information we hold about you.
If you wish to contact us or our DPO, please send an email to: privacy@h-power.co.uk
How might we make changes to this policy?
This policy was published in May 2026.
We may change this policy from time to time without notice, effective immediately upon posting on the website. You will be considered as having accepted the change to this policy if you continue to use the website following an update. Please therefore check this page of the website periodically and carefully review any changes made.